Big Bear Lakefront Lodge is OPEN
We sincerely appreciate your patience and understanding during this difficult time.
In accordance with the State of California’s recommendations for COVID- 19, our hotel taking additional precautions.
Health & Safety
- Face coverings are required to enter the lobby and office building and within less than 6 feet away.
- Physical distancing of 6 feet will be in effect in and around our property. No groups or 10 or more allowed to congregate.
- Hand sanitizer is available in the lobby.
- All rooms will be deep cleaned following CDC cleaning recommendations.
- Use of EPA approved cleaning products.
- Maid Service will not be available for stay-overs (extra linens and towels are available) from 9am until 9 pm.
Amenities & Services
What’s open at our hotel:
- Contactless check in and out services – we ask that only 1 person per check-in party to enter lobby. We have barrier shield at desk area.
- Outdoor spaces are open
- Boat dock is open but closed for boating at this time due to lake levels. You will need a fishing license.
Temporarily closed:
- Coffee/tea station in the lobby area
- Maid Service will not be available for stay-overs (extra linens and towels are available)
Additional COVID-19 Information
All travelers to Big Bear Lake area must wear masks when visiting our hotel and the Big Bear Lake and valley , businesses.
We offer no contact check ins or lobby check in with one person from each room allowed in in lobby at a time with 6 feet social distancing.
Stay over room cleaning services are not being offered at this time for multiple room nights. We do offer a towel exchange and trash removal during your stay to ensure low contact with guests . All guests are given a disposable trash bag and will be asked to place their trash in the bag upon checking out of their room or to be emptied during their visit.
Rooms are cleaned thoroughly with each new arrival and at checkout with disinfectants. Please alert us of any allergies.
Guests will be charged a small fee for any linen damaged during their stay as these items will be disposed of. Kitchen rooms and the two story cabin and two room suite offer utensils and plates/pots and pans and will require a small cleaning fee for these items upon your departure. Each room is required to provide a small deposit towards any damage.
Please bring your own beach towels should you decide to go in the lake or play in the sand.
Groups of 10 or more cannot congregate in one area . Boat dock use must be registered with front desk and let us know if you are bringing a boat to dock as there is a small fee. BBQ charcoal grills (2) are offered on first come, first served basis and guests must dispose of their charcoals in the charcoal buckets provided and never in the sand.
The children’s playground slide is temporarily closed due to COVID restrictions. The table tennis is open.
We are discouraging pets at this time but do offer a few pet friendly rooms which must be reserved in advance of your stay and not upon check in. This also requires a $35 daily cleaning fee. Only one pet allowed per room and must be under 40 pounds and only dogs permitted at this time due to additional cleaning requirements needed.
