Below we have listed many of the questions our guests ask while staying at the Big Bear Lake Front Lodge. Scroll down the page to find your question. If you don’t find it here, please call or email and our friendly and courteous staff will be happy to answer any question you may have.
Frequently Asked Questions
We have recently finished a state of the art 3-slip boat dock with jet ski access. Bring your boat and jet skis or rent them here at Big Bear Lake. Either way, you will have access to them just steps from your room. (Be sure to visit the Front Desk to register your watercraft.)
All rooms have cable TV. Lakeview suites and cabin are equipped with VCR’s. A complimentary video rental is available for these rooms, upon request, at the front desk.
Check-in time is 3:00 p.m. Check-out time is 11 a.m. If an early arrival or an extension of time is necessary, please contact the Front Desk as soon as possible. Early arrival and late departure is based on availability.
There is a play area conveniently located in the Garden Area.
The Big Bear Lake area has perfect weather for your year round activities.
Average Monthly Temperatures (F)
Average Precipitation (inches)
Average Snowfall (inches)
Fax service is available at the Front Desk at a cost of $.50 per page. International faxes are $3.00 per page. Our fax number is (909) 878-3181.
Getting To Big Bear – See Here
Our housekeeping staff will gladly provide additional pillows, blankets and towels. Please inform the Front Desk of your needs.
Kitchens are equipped with a full size gas stove with oven, refrigerator, microwave and toaster. Standard amenities are as follows: pots & pans, silverware, kitchenware (big spoons, spatulas, can opener, mixing bowls, etc.), plates, bowls and cups, strainer, sponge and dish soap ( guests are encouraged to wash their own dishes), hand towels, pot holders, salt and pepper.
These suites are equipped with a kitchenette with mini fridge, microwave, coffee maker and coffee
The Front Desk and switchboard are open from 8 a.m. to 8 p.m., Sunday – Thursday and 8 a.m. to 10 p.m., Friday & Saturday. For after hours emergencies visit the Manager’s unit on the ground floor garden area, or dial 619-231-2727.”
Complimentary local newspapers are available for your enjoyment at the Front Desk.
We have pet designated rooms for your favorite pet. However, we can only accommodate one pet under 25 lbs. There is a $30 per night extra charge for each pet. There is an exception for guide dogs for the visually impaired. Please contact our reservation staff for any questions you may have.
There is a picnic area for your enjoyment at the lake. Charcoal barbecues are available for guest use from 9:00 am to 10:00 p.m.
The Lodge is conveniently located within walking distance from many restaurants, including the Cowboy Express Steak House which is only 1/2 block from the lodge. Visit the Hotel Information page on this website for a list of local restaurants.
The Lodge is located just 2 blocks from “The Village” (shopping, entertainment, restaurants, and night life). Visit the Hotel Information page on this website for a list of local shops.
The Lodge is located just 5 minutes from Snow Summit and Bear Mountain Ski Resorts.
Your safety and security are our highest priorities. Please make sure your door is securely locked when you leave. Do not open your door to anyone unless you know who it is. No hotel room is completely burglar proof and we suggest that you do not leave any valuables such as jewelry, cash, traveler’s checks, securities, etc. in your room. We cannot assume responsibility for stolen articles. If you see any suspicious persons on the hotel property, please contact the Front Desk immediately. It is our policy not to give out the room numbers of our guests.
Snack and soda vending machines are located by the front desk lobby.
If you are traveling to other parts of the United States, keep in mind that it has one of the world’s most diverse climates. Summers range from warm in the northern states to very hot in the southern states, with high humidity in the central states and on the east coast. Winters can be cold and snowy in the north and at the same time warm and pleasant in the south. Dress to match your destination’s seasonal climate.
Credit cards are widely accepted throughout the United States. Bank machines can be found everywhere and debit cards are also widely used. If you are using a foreign card at a bank machine, your money will be disbursed in U.S. funds.
Financial institutions will provide a credible rate of exchange when switching your currency for U.S. dollars.
110 Volts, 60 Cycles AC (same as Canada and Mexico)
The United States has a very high quality of medical care. However, it is a private system and, as such, is very expensive by any standard. You should consider the purchase of your own health insurance a necessity. Even if you are covered by your home country’s national health insurance system, your country will probably not pay all costs associated with health care in the U.S., so additional coverage is necessary.
Visitors taking medicine prescribed by a doctor should bring a copy of the prescription in case it needs to be renewed by a doctor in the U.S.
In the United States, all states require that you be 21 years of age or older to purchase and/or consume alcoholic beverages.
California falls within the Pacific Time Zone. The continental United States has four time zones: Eastern, Central (1 hour behind Eastern), Mountain (2 hours behind Eastern), and Pacific (3 hours behind Eastern).
Tips or service charges are not usually added to a bill in the U.S. The exception to this is when a large group of approximately eight or more are dining together in a restaurant, in which case the establishment may state in advance that a gratuity of 15% will automatically be added to the bill.
In general, a tip of 15% of the sub-total (before taxes) is given. This applies to waiters, waitresses, barbers and hairdressers, taxi drivers, etc. At hotels, airports and railway stations, bellhops, doormen, redcaps (porters), etc. are generally paid $1-2 per item of luggage.